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Property Fence Repair / replace
Last updated: October 2024


Each situation is different so it is vital that assumptions are avoided, structures are not removed without permission or consultation, and that legal advice is sought before any steps are taken. If the other property is encroaching on your new property it may be important to provide drawings of what you are planning to do to enable your neighbours to consider what this means for them. Either way, talk to your neighbour and consider getting help if required.

Above all, be flexible. Getting most of what you want is often preferable to getting it all at huge expense and emotional strain to you and your family, which could ultimately create a situation where even meeting
your neighbour in the local supermarket is stressful and awkward.

My fence was damaged in the bushfires / flood damage. Who pays for repairing or replacing my fence? If your fence was damaged or destroyed because of a bushfire, you and your neighbour may be able to make a claim against the person who caused the bushfire. ​ If you do not know the identity of the person who caused the bushfire, you and your neighbour should consider whether fencing works should be undertaken yourselves and make an insurance claim. ​ You should speak with your neighbour and come to an agreement, aiming to agree on: - the need to repair or replace the fence - the type of fence you wish to have (including details like height, material and colour) - the budget for repairing or replacing the fence - the amount each of you will pay - the contractor or company you should use to repair or replace the fence - when the fence should be repaired or replaced - who will be responsible for organising the replacement or repairs - the placement of the rails and framing - where the fence is to be located (this will usually be the same place the old fence was located). ​ A fencing work agreement template is available on Fences and the Law booklet published by the Legal Services Commission.

What to do if you and your neighbour agree on the replacement Record your agreement about each of the above points a template for an agreement can be found on Fences and the Law booklet published by the Legal Services Commission.

I am worried about unsafe trees and my fencing. What can I do? Before removing any part of a tree you should firstly consider safety risks and contact your local council to check you do not require special permission.  ​ If the tree is located on your neighbour’s property you should raise your concerns with your neighbour. ​ If you are unable to reach a resolution with your neighbour, you can cut branches and tree roots which cross the fence line onto your property. For further information Trees and the Law booklet published by the Legal Services Commission and community mediation 82025960 or mediaton@unitingcommunities.org

My fence and/or fire control lines were damaged or destroyed due to the firefighting effort. Who pays for the repairs? If the fire started on public or Crown land, the South Australian Government may assist you with: - the rehabilitation of fire control lines - the cost of restoring fences on private land, which were damaged by machinery or cut to allow access.​

Surveys and Property Boundary You may have found that the survey results indicate there is an encroachment issue between you and your neighbour, that there may be any structures either encroaching onto your property or onto theirs. Over the years, garden sheds and pergolas may have been built on the boundary, or even attached to fencing and now, either the fence has to be renewed or the block next door is being redeveloped. If this is the case then a careful and considerate approach is required to resolve the issue. The first step is to talk to your neighbour and try to ascertain what impact the encroachment has on them. It may be that you can find an amicable solution with little distress on both sides. However, in many cases encroachment issues require lengthy discussions, legal advice and patience from both sides. Questions you should consider asking: • Is the encroachment affecting just one or both sides? • What will be the effect of removing the structure? • Will the removal damage other structures? • How much of the structure is encroaching? • Has the structure been there for a long time or is it a recent addition? • Is the encroachment legal due to time or circumstance? • Is the structure that is encroaching in poor condition and in need of replacing anyway? • What are the costs involved in removing and replacing structures? • How are the costs to be met?    a. Who will meet those costs?    b. Are the costs to be shared in some way and if so by what percentage? • Are there any creative ways to adapt future developments around the existing structures? • What will all of this mean in the future if and or when the properties are to be sold?

​​​​​​​​​​​​​​​​​​​​​Serving a fencing notice on your neighbour Whilst it is desirable to approach your neighbour in the first instance if you do not feel comfortable approaching your neighbour, or if you cannot agree on any issue relating to the repair or replacement of your fence, you may serve your neighbour with a notice pursuant to the Fences Act 1975 regarding the proposed fence. ​ For example, you may serve notice if your fence has been completely destroyed by a bushfire, or damaged by a bushfire but still able to be repaired. ​ Template for the forms can be found on Fences and the Law booklet published by the Legal Services Commission Fault of your neighbour If your fence was destroyed or damaged due to the fault of your neighbour, they may have to pay the entire cost of rebuilding the fence or the cost of repairing the damaged part of it. If you think your neighbour has been negligent, you should get legal advice. ​ Forms of fencing notice A fencing notice is a formal document under the Fences Act 1975 that sets out a proposal for construction or repair of a dividing fence can be found on Fences and the Law booklet published by the Legal Services Commission. You should attach a copy of the quote you have received from the fencing contractor. ​ Unable to locate your neighbour You must make reasonable inquiries to locate the adjoining owner, including asking any tenant of the adjoining property and the local council. Land Services SA offer a search function (fees apply)

Encroachments ​When you first move to your new property, you assume that the fence is on the correct boundary. Unfortunately, this is not always the case. Fences are sometimes incorrectly placed, particularly in older suburbs where previous survey methods were not as accurate as they are today. Unless the situation is handled with care, the potential for conflict with neighbours can arise. If you do suspect the fence is placed incorrectly, it is important that you obtain a survey of the land, or at the very minimum, establish clearly where the survey pegs are located which would indicate the boundary. Having a survey done is not without cost. However, this may save you considerable expense in the longer term. Consider how you will approach your neighbour. In South Australia it is advisable to obtain the Fences and the Law booklet from the Legal Services Commission or similar organisations such as your local council, which has all the information and forms you require. ​ Here are some tips about fences and boundaries that have arisen from the issues that present to Mediation Service on a regular basis: • Do get a survey done if you are unsure of the boundary line or there are no obvious pegs to indicate the boundary. Proceeding on the assumption that the current fence is on the correct boundary may cause problems and incur considerable costs later. • Do use the fencing notices provided in the booklet titled Fences and the Law. You may have had a friendly chat with your neighbour and agreed on everything. However, experience has shown that disputes arise from misunderstandings and assumptions. Therefore,having a clear written record of your proposal is an effective way of ensuring agreement and understanding. • Do check the name and address of your neighbour to ensure you are dealing with the owner as the property may be rented. All decisions about fences and boundaries need to be dealt with by the owner. You may need to ask your local council for the details of the owner or even check the electoral roll at the local library, simply addressing the letter to “The Owner” or “The Resident” may not be enough. • Do post the notices to your neighbour using registered post. It is tempting to hand this over personally or place in their letterbox ​ However, this can become a problem as there is no record of that transaction, no way of proving you have served the notice, or evidence that they have received it. • Do leave the current fence as it is until after the 30 days notice or all agreements are finalised. It is tempting to start removing bits of the old fence or digging soil away. However, if there is an objection to the proposal or other issues regarding boundaries that need consideration before fencing work can begin, that initial work could be seen as inappropriate or even illegal. • Do make sure you can go ahead with your fencing proposal before proceeding. If there has been no contact with your neighbour, the registered mail has not been collected or you suspect your neighbours are away on holiday or the home is vacant do not assume that you can go ahead after 30 days. Get some legal advice, talk to your local council and do your best to ascertain what the situation is before you proceed. • Do follow the agreement once the 30 days are up. Deciding at the last moment to change the height or colour without further consultation is potentially a reason for dispute • Do keep records and copies of all your transactions and agreements with your neighbour. This will ensure if disputes arise, you have a written record of all that you have done, and can prove you have followed the process if the issue proceeds to court. • Do consider any issues highlighted by your neighbour in the Cross Notice (Form 3). They may have good ideas to make the fence better and do have the right to object. If a Cross Notice is received and no agreement is reached, consider trying mediation first. Going straight to a lawyer may inflame the situation and cause further deterioration in the relationship. The mediator will direct you to gain legal advice if needed. • Do follow the law at all times. Taking down a fence while the neighbour is at work, dumping debris on their property, allowing dogs to get out or leaving the property unfenced is not only distressing and cause for further anger and frustration, but may also be illegal. Even if you have decided to pay full costs for the fence, you still have obligations to your neighbour that need to be met. If you are considering putting a second fence against the current fence, as you and your neighbour just cannot agree on a new fence, then this is something that needs to be considered carefully. Creating a vermin trap between the two structures is not only unhealthy but possibly against the law, so contact your local council and clarify the required distance between the two fences first. Good fencing can add value to, and clearly define your property helping you to feel safe and secure in your home. Having disputes over fencing is time consuming, distressing and potentially very expensive. Considering the needs of others and finding a solution for your shared asset, that you are both happy with is a positive benefit to both parties in the long term.​

Are fences included under my insurance policy? This will depend on the terms of your policy. If you have lost your insurance policy documents, you should contact your insurance company. If you cannot recall the name of your insurer, contact the Insurance Council of Australia on 1300 728 228.

​General principle – are owners are liable to contribute in equal proportions? Generally, a magistrate may order neighbours to pay equal amounts to repair or construct a dividing fence. Your neighbour does not have to pay anything towards the fencing work unless: • they have agreed to, or • the proper procedure has been followed, or • a court orders them to • If an owner wants a higher standard, like a more expensive fence, the person who wants this will usually pay the difference in costs between a 'sufficient dividing fence' and the higher standard. A number of factors are taken into consideration when determining what a sufficient dividing fence is for the properties. ​In determining whether a dividing fence is a sufficient dividing fence, regard must be had to a number of factors, including but not limited to: - the existing dividing fence (if any) - the purposes for which the neighbours use or intend the lands to be used - the reasonable privacy concerns - the types of dividing fences used in the locality - any policy or code relating to dividing fences adopted by the council.

My fence shares a boundary with government or council land. Who pays? Particular types of Crown land are exempted from contributions under the Fences Act. You may need to get further legal advice or information about whether the Crown is required to make a contribution.

Contacting Community Mediation If you and your neighbour cannot agree on an issue relating to the repair or replacement of your fence, you can contact the Uniting Communities Mediation Centre 82025960  mediation@unitingcommunties.org for advice on resolving the situation.

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